The QCTO Code of Conduct for Quality Partners

The QCTO Code of Conduct for AQPs (Assessment Quality Partners) and DQPs (Development Quality Partners) outlines the standards they should follow.

The QCTO code of conduct is signed by AQPs and DQPs.

The QCTO Code of Conduct for AQPs and DQPs

qcto aqp

The QCTO (Quality Council for Trades and Occupations) Code of Conduct for AQPs (Assessment Quality Partners) and DQPs (Development Quality Partners) essentially outlines the expected behavior and standards that these partners should follow in simple terms.

The QCTO Assessment Quality Partner Guidelines

QCTO Code of Conduct

We, the undersigned, wish to be appointed by the QCTO as a DQP/AQP.

We agree that, if the QCTO delegates such functions to us, we hereby commit ourselves to abide by the QCTO’s Code of Conduct in relation to all our work.

aqp assessment quality partner

The Code of Conduct to which we agree is as follows:

  1. promoting the objectives of the NQF;
  2. dealing fairly, professionally and equitably with stakeholders whilst accelerating the redress of past unfair discrimination;
  3. consulting with all relevant stakeholders that have an interest in the development and assessment of occupational qualifications and sharing of best practices;
  4. executing our responsibilities and accountabilities timeously and with due regard to the accountability to our constituents that we are committed to serve;
  5. seeking at all times to create a positive environment for the development and assessment process and respect the historical diversity of learners’ cultural, linguistic and educational backgrounds;
  6. declaring any conflict of interest that may infringe on the execution of our delegated responsibilities;
  7. recuse ourselves from any decision-making process which may result in improper personal gain that will impact negatively on the values cherished by the QCTO;
  8. recognising the public’s rights of access to information, excluding information that is specifically protected by the law;
  9. acting in a manner that will respect, promote and protect the goodwill and reputation of occupational qualification family;
  10. reporting all relevant information about best practices and irregularities in the development and assessment process of which we become aware.

Here’s a breakdown of QCTO Code of Conduct expectations:

Fairness and Impartiality in the QCTO Code of Conduct:

  • Be fair and treat everyone equally.
  • Don’t favour any individual or group unfairly.


  • Act in a way that reflects positively on your profession.
  • Be respectful and considerate in all interactions.


  • Keep information about individuals and organizations private.
  • Only share information when it’s necessary and allowed.

Competence in the QCTO Code of Conduct:

  • Be good at what you do.
  • Stay updated on your field to provide the best service.

Compliance with Rules:

  • Follow the laws and regulations related to your work.
  • Abide by the QCTO’s guidelines and standards.

Honesty and Integrity:

  • Be truthful and act with integrity.
  • Avoid deceitful or unethical behaviour.

Conflict of Interest in the QCTO Code of Conduct:

  • Disclose any conflicts of interest.
  • Don’t let personal interests interfere with your professional duties.


  • Respond promptly to requests and inquiries.
  • Be accessible and helpful.

Feedback and Improvement in the QCTO Code of Conduct:

  • Welcome feedback and use it to improve your work.
  • Continuously strive to enhance your performance.


  • Work well with others.
  • Foster a positive and cooperative environment.

Remember, this Code of Conduct is a guide to ensure that AQPs and DQPs uphold high standards in their roles related to assessments and development.

Following these principles helps maintain the quality and integrity of the education and training system.


QCTO Assessment Quality Partner (AQP) Criteria and Guidelines (Approved 20 February 2013)

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