Operations, integrity and quality management are intertwined and create a unique and individual organisation. If operational decisions conflict with policy, you could be in trouble. I came across this interesting study to evaluate the effectiveness of ISO 9001 Certified Contracting organizations at United Arab Emirates and identify the potential reasons behind the failure of ISO…
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Customised QMS Design
QMS for SETA Accreditation
DEFINE YOUR GAME Quality Management Systems protect your organisation's reputation and competitive performance. SETA and QCTO standards, while appearing tricky, frame a reliable design for implementing a compliant delivery model. Once you understand how to meet their requirements, even new market entrants in the Learning and Development space can succeed without being dependent on consultants.…
Read More Job-hopping black managers, only in it for the money?
Virtue, Equity and Job-hopping I believe virtue can easily be disputed, particularly when companies claim 'equal opportunity' yet their processes don't match. Equity is not a focus on diversity, (although diversity is an outcome), it's much deeper and should expand how business processes adapt and innovate to promote inclusion and belonging. The ability to retain…
Read More Legislation’s 8-Core Criteria for minimum E&T Accreditation
Accredited education and training organisations have proven that they understand the Quality Context described in legislation's 8-core criteria CHE, QCTO and SETAs use the 8-core criteria for accreditation judgements The 8-core criteria are nuanced and added to by the Quality Councils. Understanding 'nuances': If you apply for accreditation using the same set of evidence (based upon…
Read More 12 Questions for QMS
CHE, QCTO and SETA Quality Management Systems Education and Training organisations applying for Quality Council Accreditation must provide a comprehensive description of their systems and operations. Organisations must provide evidence that reflects precisely how quality is controlled and assured at all levels. Twelve Questions to Shape the Quality Management System How to create and sustain…
Read More Market Accredited Education and Training Like A Ninja
The 7P's Marketing Mix for Training Providers The marketing mix helps you frame a meaningful training market strategy. The marketing mix is a conceptual framework identifying the key decision making managers follow when structuring marketing strategies. This framework can be used to develop both long-term strategies and short-term tactical programmes for attracting new markets to…
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