Use our examples of SETA feedback reports addressing learning programme approval and a free alignment matrix tool. Skills providers can avoid common errors by referring to precedents and ensuring they are correctly prepared.
In South Africa, we train to increase employability, career progression, economic development and to foster a more inclusive society.
The incentivised nature of the learning sector means that it can be attractive to entrepreneurs looking for business opportunity but who have no background (and potentially backbone) in the field of learning.
Training and teaching with our development objectives requires conformity to standards and an understanding of learning conventions.
Two SETA Programme Evaluation Reports
Submitting Content for Programme Approval?
Whether you’re a new accreditation applicant or an organisation applying for an extension of scope, the respective SETA has to validate your training material and ensure that it meets regulatory standards.
Examples of reports from SASETA and SSETA, show what SETAs looks for and how they provide direction for successful remediation.
These reports detail why the two providers could not be recommended for accreditation and show how SETAs advise about resolving compliance issues. SETA reports typically provide step by step actions that can be taken by providers and can be viewed as constructive criticism for credible organisations.
SETA Role, Education Ethos and Conventions
SETAs play a developmental role – key to this role is to add value to providers and facilitate their effective entry into the capacitation of the respective SETA sector.
SETAs are often criticised for being extremely difficult and pedantic to deal with. At times this is true, particularly when dealing with conflicting instructions, delays and poorly trained SETA staff who fail to understand the legislation and industry challenges faced by providers.
However, SETAs should be able to assume that their prospective training providers possess an inherent knowledge of education and it’s conventions. Where vast gaps are evident, their role is to ensure that you learn how to fill these gaps. SETAs cannot show leniency of licensing (accreditation) and allow the market to mistrust the quality of training it reinforces.
SETAs must protect the market from unqualified opportunistic providers whilst ensuring that those with the capabilities can self-direct and become accredited. For example, if your learning material was rejected because the content did not include a moderators guide -the SETAs role is to point that out and ensure that you are clear on it’s function and value.
As skills provider, your responsibility is to develop the guide. Although the SETA will explain why this guide is essential – their responsibility is not to provide you with step by step instructions on how to construct this guide. As a skills provider, you should understand that programme moderation is a logical learning value chain feature.
SETAs are inundated with requests from aspirant training entrepreneurs and tender-preneurs. The SETAs developmental role doesn’t extend to handholding potential market players but in servicing reputable providers who understand market constraints and at least the foundational principles of an education system.
No unsuspecting member of the public should be allowed to attend training by a provider who was given easy entry but found to be ignorant of education ethos and conventions.
Not all organisations who want to become accredited – will be accredited. As more providers enter the skills market, so standards must be raised in order to keep the quality of delivery high and increasingly higher. This fosters positive market expectations – potential providers must remember that they are entering a market space where accountability to the people they service is high.
Education systems will crumble like a faulty machine if no return on investment is evident over time. When this occurs, training organisations have to resort to expensive and time-consuming marketing strategies in order to constantly appeal to a new market as they have no satisfied returning clients.
As more providers enter the skills market, so standards must be raised in order to keep the quality of delivery high and inspire increasingly higher standards.
This fosters positive market expectations – potential providers must remember that they are entering a market space where accountability to the people they service is high.
Education systems crumble if no return on investment is evident over time. If not, the training organisation will have to resort to costly time-consuming marketing strategies in order to constantly appeal to new markets as they lack satisfied returning markets.
Read the SETA reports below to avoid making the same mistakes.
What does a typical SETA Accreditation Report Cover?
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SETA Feedback and Remediation
In keeping with their developmental roles, SETAs provide thorough feedback for remediation. Reports are snag lists specifying exactly what must be corrected to meet quality assurance requirements.
Read the SASETA report for a skills provider applying for approval on a skills programme comprised of 6 unit standards.
The Single Unit Standard Accreditation
It’s seldom that I advise that a client applies for accreditation based on one unit standard only. I don’t like a focus that limits market scope and business agility.
Play it back
When addressing those who do want this, I ask them what skills should be in place before a candidate can complete this particular unit standard? Often we identify additional products that the organisation could offer.
Play it forward
The next logical question for a single unit standard provider is, what if a candidate loves your learning service and is inspired to take that unit standard at the next level? Is there a next level? If not, what other skill areas would benefit a candidate once completing your particular single unit standard?
Ultimately SETAs and all Quality Councils want to see you establish a viable service to the public and expect you to consider both organisational sustainability and how you maximise benefits to learners in your system.
Starting off in a niche isn’t a bad idea but your niche should expand as your service and product stabilises.
Dealing with Report Findings
Many emerging providers are overwhelmed by the level of detail and the remediation implications. However, after the initial freak out, it’s best to turn the report into a checklist and assemble your team to address each item.