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QMS & Review Mechanism

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How Learning Programmes are developed, delivered and evaluated for Accreditation

Your Quality Management System for Training Delivery must include policies and procedures for the development, design and delivery of learning interventions.

Catch our Programme Delivery and Market Expectations seminar for more on this.

Accreditation Criteria 4: Learning Programme Delivery

Programme Delivery and Accreditation

Programme management is a core criterion for Accreditation and should specify the following:

How programmes would be developed – delivered – evaluated.

Differences between Accredited and Not-for credit programmes

The features of Accredited training

  1. Competency standards
  2. Aligned to qualifications on the NQF
  3. Assessment plans
  4. Moderation
  5. External verification by SETA
  6. Learner results entered into NLRD

Unaccredited training features

  1. Learning needs
  2. Assessment tools
  3. Professional development materials endorsed elsewhere

Factors that impact on occupational training

We must understand the learning environment in which the learning will take place:

  • NQF standards
  • codes of practice
  • legislation (industrial relations, OHS obligations)
  • Organisational OHS policies and procedures
  • Business or industry knowledge specific to the training
  • Our own training packages, their competencies and the qualification rules on SAQA.co.za

 

Read about other 8-core criteria for accreditation 


Quality Assurance

Regulatory bodies that accredit training organisations, require evidence to prove that quality processes are followed.

Required policies and procedures

  1. Programme design & development
  2. Programme delivery
  3. Programme review & evaluation
  4. Procurement of content
  5. Customisation & Accommodation (special needs)
  6. Branding
  7. Experiential learning explanation
  8. Log book guide
  9. Coaching and Mentoring

The following should be included in the learning program

  1. It’s purpose
  2. The target group, their needs and characteristics
  3. Outcomes to be achieved or other benchmarks
  4. Activities
  5. Learning styles

    Each individual has an individual style of learning. This style may contribute to the employee’s ability to understand the subject matter and apply it’s content to the workplace

    Workplace facilitators need to be aware of the candidate’s learning styles so that the training programme will be effective

  6. Assessment methods
  7. Delivery modes
  8. Existing resources
  9. Learning resources to be developed
  10. Work-based tasks
  11. On-the-job-training

Programme Management

  • Learning Programme Review and Evaluation Process

All programs must be reviewed for quality assurance and continuous improvement.

Include the following in the review process:

  1. Other program users
  2. Facilitators, assessors, moderators
  3. Learners
  4. Management
  5. Employers
  6. Any other key stakeholders

Use many and varied tools of evaluation to gain a complete understanding of whether the program and it’s content has been a success.


  • Learning Management Support System Policies and Procedures

Below is a list of additional policies and procedures to maintain an effective holistic learning management system:

  1. POLICY ON PROGRAMME DELIVERY
  2. LEARNING PROGRAMME EVALUATION
  3. LEARNING PROGRAMME DEVELOPMENT, DELIVERY AND EVALUATION POLICY
  4. LEARNING PROGRAMME DESIGN AND DEVELOPMENT
  5. DEVELOPMENT OF TRAINING PROGRAMS PROCEDURE
  6. POLICY STATEMENT – Vision & Mission
  7. SPECIFIC OBJECTIVES FOR 2017 / 18
  8. NATIONAL QUALIFICATION FRAMEWORK OBJECTIVES
  9. NQF TRAINING OBJECTIVES FOR 2017/18
  10. TEAM STRUCTURE / Organogram

Take an inside look at SETA reporting conventions for Programme approval

Submitting Content for Programme Approval?

Creating and Customising Learning Content for Accreditation

SIGN UP FOR PROGRAMME DELIVERY AND MARKET EXPECTATIONS SEMINAR

Learn how to set up a compliant learning programme quality management system and select content relevant to your market.

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Quality Council for Trade and Occupations accreditation and market analysisLearner Policies & Support systemsBuilding Blocks for AccreditationManagement PolicyQuality Management Systems FrameworkReview Mechanisms and market trendsProgramme Delivery & Market ExpectationsLearner Assessment PoliciesHR Policies and Training Team solutionsPolicy Strategy: Management System, Policies and Biz development

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Read More

The South African National Qualifications Framework

Collecting evidence for RPL

Systems for Education Quality Management and Review Mechanisms

CHE, QCTO and SETA Accreditation Coaching

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