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Example of Services SETA Learning Programme Review

In keeping with their developmental roles, SETAs provide thorough feedback for remediation. Reports are snag lists specifying exactly what must be corrected to meet quality assurance requirements.

SSETA Learning Programme Evaluation

This SSETA report is for a skills provider applying for approval on a single unit standard. Use this information to prepare your own training content. Be warned that single unit standard accreditations are not smart and will soon be prevented.

The report covers all 8 core criteria for accreditation, however for the purposes of this article, only generic sections and those covering with learning programme approval are extracted.

Introduction

This is a report of an institutional and learning programme evaluation of XXX Training undertaken by the Services Education and Training Quality Assurance Authority (SETQAA).

The principal purpose of this evaluation report is to provide feedback on the extent to which XXX Training is effectively providing quality education and training to learners within the context of the National Qualifications Framework and against the SETQAA accreditation criteria.

1. Method & Evaluation process followed:

The accreditation process has 3 phases:

Step 1: Application form by Provider

The provider completed the Online Application for Accreditation form as part of the accreditation process.  The application form served as a guide for SETQAA appointed evaluators as to what exists at the provider’s site at the time of its application for accreditation.

Step 2: Site Visit

Evaluators appointed by SETQAA conducted the evaluation through the Site Visit, which took place at the provider’s site, as per SETQAA criteria.

Step 3: Outcome of the evaluation

The outcome of evaluation of the application for accreditation is communicated to the provider only once the evaluator’s recommendations have been verified and ratified by SETQAA Accreditations division.

Glossary of abbreviations used in this report:

  1. SAQA- South African Qualifications Authority
  2. QCTO- Quality Council for Trades and Occupations
  3. SSETA- Services Sector Education Training Authority
  4. SETA- Sector Education Training Authority
  5. PA- Programme approval
  6. NYR- Not yet recommended
  7. MoU- Memorandum of Understanding
  8. US- Unit Standard
  9. SO- Specific outcome
  10. AC – Assessment criteria
  11. CCFO’s- Critical cross-field outcomes
  12. EEK’s- Essential embedded knowledge
  13. RPL- Recognition of Prior Learning

Accreditation status awarded

Programme Provisional Accreditation Full Accreditation Accreditation Not Yet Recommended Programme Approval (MOU Providers)
X

This serves as a confirmation that of XXX Training has been evaluated and based on the recommendations of the SETQAA evaluator, XXX Training has been awarded Not Yet Recommended status.


Training Team Requirements

Ensure that when you apply for accreditation you have appointed a facilitator, assessor and moderator. The assessor and moderator must be certified for the specific unit standards or qualification that you are applying for. If you’re applying for a full qualification, check that they are certified for the same electives you are applying for.

This section describes documents required for a training team.

List of Facilitators

Learning Programmes  Delivered by Facilitator

Qualifications and Experience

NO DETAILS PROVIDED- The provider must submit details of the Facilitator.

  • Name:
  • Surname:
  • ID Number:
No documents provided – The provider must submit the following documents for the appointed Facilitator:

  • Certified Copy of ID
  • Certified Copies of qualifications
  • SLA/ Contract
  • Curriculum Vitae

List Constituent Assessors

Unit Standards/ Qualifications the Assessor is assessing

Qualifications and Experience

NO DETAILS PROVIDED- The provider must submit details of the Assessor.

  • Name:
  • Surname:
  • ID Number:
NO DOCUMENTS PROVIDED- The provider must submit the following documents for the appointed Assessor:

  • Certified Copy of ID
  • Certified Copies of qualifications
  • SLA/ Contract
  • Curriculum Vitae
  • Valid SSETA Constituent Report

List Constituent Moderators

 Unit Standards/ Qualifications the Moderator is moderating

 Qualifications and Experience

NO DETAILS PROVIDED- The provider must submit details of the Moderator.

  • Name:
  • Surname:
  • ID Number:
NO DOCUMENTS PROVIDED- The provider must submit the following documents for the appointed Moderator:

  • Certified Copy of ID
  • Certified Copies of qualifications
  • SLA/ Contract
  • Curriculum Vitae
  • Valid SSETA Constituent Report

 


8 Core Criteria

This section of the SETA report usually references all 8 core criteria. For the purposes of this article, only core criteria 4 is extracted as it deals specifically with learning programme approval.

For more on the 8 Core criteria for accreditation, read Legislation’s 8-Core Criteria for minimum E&T Accreditation

Note the level of detail and structure the SETA provides to the provider in order to perform remediation.

Criteria

Comments

4. Programme delivery: Outline how learning programmes would be developed, delivered and evaluated

The Provider has applied to be accredited against the following registered unit standard:

  • US ID: 255514
  • US Title: Conduct a disciplinary hearing
  • NQF Level: 5 Credits: 15
  • Registration start date: 2015-07-01
  • Registration end date: 2018-06-30
  • Last date of enrolment: 2019-06-30
  • Last date of achievement: 2022-06-30

4.1 There is NO Curriculum Document in place for the unit standard in question, the provider needs to develop and submit the Curriculum document which details the following:

– Learner entry requirements are noted – Target group is clearly identified – Programme strategy is well developed – Assessment strategy is defined – There is an Assessment alignment strategy – There is a moderation strategy

4.2 The provider has an Alignment Matrix in place, included in the Facilitator Guide page 6-19. It details the following: –

– Links to SOs and ACs; – Shows where the outcomes are covered in the learner material; – How the content is facilitated and indicate the activities and page numbers of activities; – Assessment- Indicates formative assessments and page numbers, indicate summative assessments- where they are to be found, in which sections and including page numbers; – Includes essential embedded knowledge; – Includes critical cross-field outcomes.

4.3 There is NO Notional Hour Compliance Matrix is place, the provider needs to develop and submit the Notional Hour Compliance Matrix indicating the following:

– Outcomes to be covered – Credits – Notional Hours – Days – Contact session (time between contact and application) – Experiential Learning (time split between workplace experience and assessment preparation) – Roll-out plan

4.4 The provider has the Facilitator Guide in place detailing the following:

– How to use this module – The purpose of this module – Learning outcomes – Notional Hours – How to use the facilitator’s guide – The learner’s role – The facilitator’s role – The assessment strategy – Alignment Matrix – Topics (Understanding discipline; The role of the initiator; Disciplinary procedure in the case of dismissal/ A disciplinary hearing; The disciplinary hearing; Possible/ Appropriate sanctions; Appeal; and Pre-dismissal arbitration) – Summative Assessment

The Facilitator guide is NOT COMPREHENSIVE and the provider needs to add the following items:

Programme entry requirements – Programme outcomes – Learning pathway – Appeals and disputes Procedures – Facilitator guidelines/ delivery structure – Facilitator report – Attendance register

4.5  The provider has a Learner Guide indicating the following:

– The learning programme is appropriate to the target audience – Clearly documented learning activities

4.6  – The learning outcomes to be achieved by the learner is clearly defined and documented

– Formative and Summative assessments which are clearly defined – Integration between the learning programme and Unit Standard and/ or Qualification and the assessment thereof

4.7  The provider has in place the Assessment Guide for Assessors indicating the following:

– Planning of Assessment – Preparation of the learner before assessment – Procedures followed during assessment – Feedback to the learner and third parties after the assessment

4.8  The provider needs to add the following items to the Assessment Guide:

– Model answers to the assessments – Recording and Administration of assessment results – Evaluation and review of the assessment process

4.9  The provider has a Moderation Guide for Moderators indicating the following:  – The purpose of the moderator guide – Functions of the moderator – Roles and responsibilities of the internal moderator – The moderation process – Documentation to be completed by the moderator (templates for the moderator to use)

– The purpose of the moderator guide – Functions of the moderator – Roles and responsibilities of the internal moderator – The moderation process – Documentation to be completed by the moderator (templates for the moderator to use)

4.10                  The provider needs to add the following items to the Moderation Guide:

– SSETA QMD moderation at Provider level (internal moderation) – That 25% of all assessments is to be moderated

4.11                  The provider has to develop and submit a Learner Portfolio of Evidence Guide in place indicating the following:

– Background information and details such as how the PoE will be assessed, how to prepare your PoE, Appeals procedure, PoE requirements, Assessment requirements, record of additional questions and responses – Learner Biographical Information form – Learner preparation and assessment preparation declarations, declaration of authenticity, assessor declaration – Assessment plan – Learner CV, ID, Matric Certificate, other related certificates – Evidence to be provided (summative assessment tasks)- including Workplace Application – Learner review of the assessment process – Learner reassessment plan – Learner feedback report – Learner assessment appeal form – Provision for learner, assessor and moderator signatures and dates after each summative assessment task/ activity.

Areas addressed in Remediation

Short term requirements

Only the section dealing with programme approval is included here:

Description of Remediation

Evaluator Comments 

4. Programme delivery: Outline how learning programmes would be developed, delivered and evaluated 

 

4.1 There is NO Curriculum Document in place for the unit standard in question, the provider needs to develop and submit the Curriculum document which details the following:

– Learner entry requirements are noted – Target group is clearly identified – Programme strategy is well developed – Assessment strategy is defined – There is an Assessment alignment strategy – There is a moderation strategy

4.2 There is NO Notional Hour Compliance Matrix is place, the provider needs to develop and submit the Notional Hour Compliance Matrix indicating the following:

– Outcomes to be covered – Credits – Notional Hours – Days – Contact session (time between contact and application) – Experiential Learning (time split between workplace experience and assessment preparation) – Roll-out plan

4.3 The Facilitator guide is NOT COMPREHENSIVE and the provider needs to add the following items: –

Programme entry requirements – Programme outcomes – Learning pathway – Appeals and disputes Procedures – Facilitator guidelines/ delivery structure – Facilitator report – Attendance register

4.5 The provider needs to add the following items to the Assessment Guide:

– Model answers to the assessments – Recording and Administration of assessment results – Evaluation and review of the assessment process

4.6 The provider needs to add the following items to the Moderation Guide:

– SSETA QMD moderation at Provider level (internal moderation) – That 25% of all assessments is to be moderated

4.7 The provider has to develop and submit a Learner Portfolio of Evidence Guide in place indicating the following:

– Background information and details such as how the PoE will be assessed, how to prepare your PoE, Appeals procedure, PoE requirements, Assessment requirements, record of additional questions and responses – Learner Biographical Information form – Learner preparation and assessment preparation declarations, declaration of authenticity, assessor declaration – Assessment plan – Learner CV, ID, Matric Certificate, other related certificates – Evidence to be provided (summative assessment tasks)- including Workplace Application – Learner review of the assessment process – Learner reassessment plan – Learner feedback report – Learner assessment appeal form – Provision for learner, assessor and moderator signatures and dates after each summative assessment task/ activity.

SSETA Conclusion

  1. XXX Training is awarded Not Yet Recommended status, on condition that areas of remediation stipulated above are addressed and submitted to SETQAA by 21 April 2016.
  2. All gaps identified in the report above will need to be addressed by the timeframes established by the SETQAA.
  3. All conditions met in the report above will need to be maintained and improved in order to meet the requirements for accreditation.
  4. You would be required to comply with the reporting procedures of SETQAA.
  5. A Monitoring Site Visit will be conducted at least once during your period of accreditation, and you will be contacted prior to the visit.
  6. Finally, SETQAA would request XXX Training to comply with QMD guidelines in order to be awarded accreditation.

Example of SASETA Learning Programme Review

Free Alignment Matrix for programme approval and SETA reports

 

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