Careers in Hospitality, Tourism and Travel, Gaming & Lotteries, Conservation, Sports, Recreation & Fitness, Arts, Culture & Heritage are covered by CATHSSETA.
If you are interested in these careers, you must contact CATHSSETA for career advice.
The hospitality industry is made up of a broad category of fields within the service industry. These include Hotels, Motels, Guest Houses, and Bed and Breakfasts, Restaurants, Fast Food Establishments, Caterers, Night Clubs, Pubs and Time Share.
The hospitality industry is a diverse one, including a wide range of services related to food, accommodation, entertainment, and recreation. The sector is largely dominated by Small, Medium and Micro-sized Enterprises (SMMEs), most of which are owner managed businesses, with the owner playing a significant role in the day-to-day running of the business.
In order to work in the hospitality industry, one needs to be enthusiastic and hospitable by nature, have good communication skills and a willingness to serve other while having a passion for service excellence.
The industry is also diverse enough for people to work in different areas of interest and still be employed within hospitality.
The hospitality industry offers the following exciting career options:
- Departmental Management: There are various opportunities for management in the hospitality industry. Managers within a standard hospitality unit include Guest Services, Front of House, Reservations, Sales and Marketing, Restaurant, Catering and Spa and Recreation managers.
- Front of House/Reception: This tends to be the heart of the hotel where guests often go to obtain information on sights to see, places to eat and general guest requests.
- Chef: A chef is a professional cook. Chefs work their way up the cheffing ladder from chef de partie, to sous chef, to chef de cuisine (head/executive chef). They can also use their skills to open their own eatery or catering business
Tourism & Travel
This includes inbound and outbound tour operators, safaris and sightseeing bus tours and trip operators, inbound international flights, travel agencies, event and conference management, tourist information centre, car hire and tourism authorities as well as tourist guides including adventure, mountain and river guides.
The Tourism and Travel sector provides women, youth and migrant employees with relatively easy access into the workforce. The industry is service oriented requiring professionals to know their product offerings to ensure service excellence.
A career in Tourism and Travel is demanding and requires people with good communication and listening skills, dedication to quality and good service, team player, good organisational skills, attention to detail and a preparedness to work under pressure. Competitiveness and productivity in the industry depend on skill levels, professionalism, commitment, passion, loyalty and soft skills of workers.
Work opportunities may be found in the airline industry, car rental, cruise ships, events management, government tourism departments, tourism information bureau and travel agencies.
These are some of the career options within the sector:
- Public Sector – Government Tourism Official, Tourism Development Coordinator, Tourism Information Officer
- Travel Agency – Retail Consultant and Travel Agents, Wholesale Travel-tour operator
- Events and Convention Management Companies – Event Coordinator and Event Manager
- Airline – Flight Attendants, Cabin Crew, Ground staff and airport personnel
- Vehicle Rental – Car Hire Consultant and Sales Representatives
Gaming & Lotteries
To work in the industry, one must possess a General Education and Training (GET) certificate or equivalent obtained at NQF Level 4, which is similar to Matric. This is important as employees in this industry would be working with numbers and communicating with people. Maths and English at Grade 9 is also a requirement.
The Gaming environment is a 24 hour 7 day week industry that requires its employees to be flexible and be prepared to work shifts, weekends and public holidays.
All people working in the casino industry have to be licensed by the Provincial Gambling Board of the province in which they work. The employer is responsible for the application process on behalf of the employees.
A few of the career opportunities in the industry include:
- Cash Desk Manager
- Gaming Officer
- Surveillance Specialist
- Horse-Racing Careers
- Racing Manager
- Operations Manager
- Betting Terminal Operator
- Work Rider
- Lottery Industry Careers
- Winners Services Manager
- Lotto Trainers
- Prize Payout Personnel
- Winner Counsellor
The sector is in need of professional black jockeys!!!
CATHSSETA currently supports the Work Riders Programme which seeks to train grooms and other horse handlers the art of horse-riding. This programme provides participants with the opportunity to train and ride professional race horses, with the expectation of one day becoming qualified jockeys.
Hunting and Trapping, Activities of Conservation Bodies, Game Parks, Reserves, Wild Life Parks and Zoological Establishments and Botanical Gardens.
Conservationists are responsible for protecting the environment from various damaging influences such as poaching, fracking and the destruction of flora. They promote environmental awareness through campaigns contribute their services either on a full-time, part-time or volunteering basis. There are several paths in the Conservation sector to choose from in order to develop the necessary skills.
Some of the careers in Conservation that have been identified as scarce and critical include;
- Biologists: These are people who study living organisms, within environmental conditions, examining the link between the organism and its surroundings. Biologists are divided into the following specialist occupations;
- Microbiologists: focusing on the smallest organisms on the planet.
- Ecologists: looking into the associations between the environment and living organisms. Factors such as living conditions, temperature and even population numbers, are all elements considered in their work, and studies.
- Zoologists: they are responsible for the collection and reporting of information about various species of animals such as their biological formation, where they come from and the results of interactions with them. There are different types of Zoologists, including entomologists, who are focused on insects.
- Botanists: These studies are all about plant species, their surroundings and living environment.
- Aquatic Biologists: these can be further split into two types of water based, biological specialists: Limnologists (fresh water) and Marine Biologists (salt water). Both examine the conditions of plants and animals, in water environments.
Sports, Recreation and Fitness
The Sport, Recreation and Fitness sub-sector includes sporting activities, sport federations, the operation and management of sporting facilities, clubs and sports academies, the promotion and management of sporting events and activities both motorised and non motorised, amusement parks, recreational and cultural activities, operation & management of recreation parks, beaches, fairs, shows and facilities, and the operation and management of health & wellbeing centres including hydros, spas and fitness centres.
Work opportunities may be found in sport clubs; sport federations and academies; fitness establishments (gyms); high performance centres; local, provincial and national government; education institutions such as schools; universities; associations and recreation clubs.
Arts, Culture & Heritage
Careers in the sector offer exciting opportunities for income generation as well as creative expression and are open to anyone with talent & creativity.
These careers offer a wide range of paths that enables one to choose a career path according to one’s talents and interests. Most of the jobs are part-time, freelance based and project based. Some artists may work independently in a studio or other similar environments to exhibit their work.
Work opportunities may be found in Art schools or private training institutions, museums and art galleries. This is a highly competitive industry and provides artists the opportunity to express themselves and earn a living at the same time.
Below are some of the career options within the sector:
- Fashion Designer
- Multi Media Designer
- Dancer/ Choreographer
- Music Researcher
- Potter or Ceramic Artist
- Musician (instrumental)
- Gallery or Museum Guide
- Arts & Culture Administrator
- Arts & Culture Manager
- Museum Guide
- Community Arts Worker
Read more about CATHSETA qualifications and training providers by clicking Find A Learnership
Thanks for reading! Best wishes with your career choices….Keep Climbing!!!