Applying critical and visionary thinking in education, training and economic development spaces.

QMS & Review Mechanism


Best three hours of my life, this workshop will help my organisation reach the top (markets) and increase the quality of services because every single individual will understand their role through the QMS.

Alarmed by Accreditation?
Tick tock


Social change and economic innovation through expanding education and training networks


12 Questions for Quality Management Training Systems

CHE, QCTO and SETA Quality Management Systems

Education and Training organisations applying for Quality Council Accreditation must provide a comprehensive description of their systems and operations.

Organisations must provide evidence that reflects precisely how quality is controlled and assured at all levels.

Twelve Questions to Shape the Quality Management System

  1. How to create and sustain a quality culture?
  2. How to ensure the relevance, comprehensiveness and clarity of standards used?
  3. How information about the workings of the organisation is collected, how often and by whom?
  4. How are learners’ needs actually met?
  5. How often are programmes delivered?
  6. How to ensure that facilitators possess the competence to both facilitate the learning effectively and assess learners in ways that are consistent with the NQF?
  7. How to ensure that learning and assessment activities are monitored and reviewed?
  8. How to ensure that feedback from reviews, audits and/or monitoring leads to improvements in activities?
  9. The mechanisms used to report back to people within the organisation?
  10. How to ensure that resources available are utilised effectively and efficiently, and are used to good effect?
  11. How to report to and generally relate to the ETQA under which you fall?
  12. How to relate to other providers in the area, if this applies? (Particularly if theory, practical and work-placement are split across service providers.)

Join me at a Quality Management Design seminar

We unpack each element of the business, training and HR system in terms of the quality landscape.

This seminar provides a holistic understanding of the elements of quality management evidence required for accreditation.


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Quality Council for Trade and Occupations accreditation and market analysisLearner Policies & Support systemsBuilding Blocks for AccreditationManagement PolicyQuality Management Systems FrameworkReview Mechanisms and market trendsProgramme Delivery & Market ExpectationsLearner Assessment PoliciesHR Policies and Training Team solutionsPolicy Strategy: Management System, Policies and Biz development

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More About Quality Management

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30 Policies and Procedures for your CHE, SETA or QCTO accreditation

Setting up your Quality Management System for SETA, CHE or QCTO accreditation

Quality Management Systems Design Seminar

QCTO Accreditation Policy Statement for Skills Development Providers

Education, Training and Marketing Management

Recognition of Prior Learning – RPL procedure Infographic

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